For information on Shipping & Delivery as well as other policies, please see the Company Policies Page.Customer Service matters to us! At Deep 6 Gear we believe the heart of every business is customer service. It is one of the most important components of being a successful brand. To that regard we promise to do our very best to satisfy your needs if any questions arise. We may not be able to satisfy everyone, but we are darn well going to try our best! First, have a look at our FAQ page located at http://www.deep6gear.com/faq to learn about our product guarantee, warranty information, and service plans, if you still have questions, please don't hesitate to contact us! To better serve you, Deep 6 Gear has implemented a support ticketing system for providing customer service in a timely fashion. So please use the provided link provided above titled "Open Support Ticket" to open a support ticket, or send an email directly to firstname.lastname@example.org and a support ticket will be automatically opened for you. You may also access the support ticket portal at any time directly by visiting http://www.deep6gear.com/support You can also contact us via telephone at 404-800-5967 during normal business hours, Monday - Friday 9am - 5pm EST/EDT.